Ticket submission not working
Support Ticket Submission Issues and Solutions If you're attempting to submit a support ticket and clicking the "Create Ticket" button yields no response, a pop-up blocker in your Web browser may be preventing the submission form from displaying. To resolve this issue, follow these steps: Disable Pop-Up Blockers …
2202
How to change payment source from Credit Card to PayPal?
How to Switch Your UsenetServer Payment Method to PayPal To switch from a credit card to PayPal, the UsenetServer account must be inactive. If the account is currently active, cancel it first . This will allow you to update the payment method during the renewal process . Step-by-Step Instructions * Log in to th…
4169
How to update PayPal information on file?
How to Update Your PayPal Information on UsenetServer If your PayPal billing details have changed or you'd like to switch to a different PayPal account, it's easy to update your payment method through the UsenetServer Control Panel. Update your PayPal Information Step 1: Sign In to the UsenetServer Control Panel …
4189
How do you charge monthly accounts?
How Monthly Billing Works on UsenetServer UsenetServer offers monthly subscription plans that automatically renew on the same day each billing cycle. Here's how the billing process functions and what to expect. Billing Cycle When signing up for a monthly plan, the billing cycle begins on the date of purchase. Char…
4425
I need to make changes to my account, how do I do this?
How to Make Changes to Your UsenetServer Account UsenetServer makes it easy to manage your account through its secure Web-based control panel. Follow the steps below to access and update your account details. Step 1: Log In to the Control Panel Visit the UsenetServer Control Panel and enter your username and pas…
4965
Why did I receive a "10061 Connection Refused" error?
Resolving "10061 Connection Refused" Error on UsenetServer Experiencing a "10061 Connection Refused" error indicates that the server you're attempting to connect to has temporarily reached its connection capacity. This situation arises when the server cannot accept additional connections at that moment. Steps to …
5057
How to update the credit card on file?
How to Update the Credit Card on File To update your credit card information with UsenetServer, follow these steps: * Access the User Control Panel Visit UsenetServer's login page and enter your credentials. * Navigate to Payment Options After logging in, select "Payment Methods" from the left-side navigati…
5707
When I try to connect my newsreader returns with the error "10060 server not found" What does this mean?
Error 10060: Server Not Found – What It Means and How to Fix It When trying to connect to UsenetServer using a newsreader, Error 10060 typically means that the program was unable to establish a connection with the server. This issue often results from incorrect settings, server configuration problems, or local Inter…
5720
When I post, why do I receive the error "440 posting failed: header not in internet syntax"?
Fixing "440 Posting Failed" Error in Usenet Posting When attempting to post on Usenet, encountering the error message "440 posting failed: header not in Internet syntax" indicates an issue with the email address format in your posting software's settings. To resolve this, ensure that your software uses a properly for…
5755
I received a "423 no such article" or a "430 no such article" error when downloading. What is the problem?
Understanding 423 and 430 Usenet Error Codes When attempting to access an article through UsenetServer, you may encounter a 423 or 430 error message. These errors typically indicate that the requested article is no longer available on the UsenetServer network. What Do These Error Codes Mean? * 423 No Such Article…
9049
